About Reservation
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There is no cancellation fee if the cancellation is made by the previous day (before the date change). 100% of the fee will be charged for same-day cancellations.
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You can cancel your kimono rental by yourself from the reservation confirmation page on the website.
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If you want to make a change on the web, please cancel the previous reservation from the reservation confirmation page and make a new reservation for the new desired time.
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Please make a reservation for each or inform us of the change at the reception desk on the day of your visit.
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If the reservation completion screen is displayed, the reservation is complete. If you have registered a carrier e-mail (ex. softbank, ezweb, docomo), you may not receive the e-mail due to system settings. If you would like to receive a reservation confirmation e-mail, please make a reservation again using your PC e-mail address.
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We are sorry. For safety reasons, we are unable to provide services while you are pregnant.
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Options and plans can be added or changed on the same day.
About Our Services
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In order to eliminate the burden of handling fees and to provide our customers with reasonably priced kimono rentals, we only accept cash payments. We ask for your understanding.
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It takes about 45 minutes to 1 hour and 20 minutes to depart. This includes the time for reception and accounting, time to choose your kimono/yukata, and time to prepare luggage for the outing. During the busy season in March, the time until departure may vary.
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Regardless of the rental plan, you can choose from all rental kimonos and yukatas available in the store.
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We do not hold on to your order. Please choose a kimono in the order of your arrival at the store.
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We are sorry, but in order to avoid damage or stains, we do not accept dressings that you bring in with you. We appreciate your understanding.
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For shorter people: If your height is 140cm or taller, it can be adjusted by dressing. For taller people: up to 170cm, it is possible to dress as usual. 170cm and taller people may find that the hem of the kimono will be slightly shorter.
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Men's sizes S to 3L are available, so heights up to about 190 cm can be worn with no problem. 190 cm or taller can be worn, although the hem may be shorter.
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Yes, but you will pay for the men's plan.
About Hair Styling
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We have a hair menu, and you can choose from the hair menu.
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We do not rent out a place to have your hair styling by yourself. If you want to do your own hair styling, please do it in advance of your visit.
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We are sorry, but in order to avoid problems such as breakage or staining, we cannot accept any items brought in. It is possible for customers to put on your own hair after the hair styling is completed.
About Returns
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Changing itself takes about 10-15 minutes. Depending on how crowded the day is, you may have to wait a little longer to change, so we recommend that you allow 30 minutes to spare. It is likely to be crowded around 17:30, the last time of return.
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An extension fee (1,000 yen per outfit per 10 minutes) will be charged. If we are unable to contact you and you do not return, we may have to close.